Privacy Policy

At Quarry LLC (Quarry Rentals), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following types of information when you register, use our services, or communicate with us:

Account Information: Name, email address, phone number, company name (if applicable), and password.
Profile Information: Billing and shipping addresses, payment information, and preferences.
Transaction Information: Details about equipment rentals or purchases, rental durations, delivery locations, and payment history.
Communications: Information you provide when contacting customer support or communicating with vendors.
Reviews and Ratings: Content and metadata associated with reviews you submit.

1.2 Information We Collect Automatically

When you use our website or services, we may automatically collect:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on pages, links clicked, and search queries.
Location Information: General location based on IP address or more precise location if you allow location services.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect information about how you use our services.

2. How We Use Your Information

We use your information for the following purposes:

Provide and Improve Our Services: Process transactions, match renters with equipment providers, and enhance platform functionality.
Communication: Send transactional messages, updates about your rentals or purchases, and respond to your inquiries.
Personalization: Customize your experience and provide relevant recommendations.
Security and Fraud Prevention: Protect against unauthorized access and fraudulent activity.
Analytics: Understand how users interact with our platform to improve our services.
Marketing: Send promotional messages about new features, special offers, or other information we think may interest you (you can opt out at any time).
Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with:

Equipment Providers and Renters: To facilitate rental and sales transactions.
Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting.
Business Partners: Companies with whom we offer co-branded services or marketing promotions.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: If Quarry Rentals is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability: Request a copy of your information.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your information under certain circumstances.
Opt-out: Unsubscribe from marketing communications.
Cookie Preferences: Manage cookie settings through your browser.

To exercise these rights, please contact us at privacy@quarryrentals.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to protect it.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: orders@quarryrents.com
Address: 20500 Belshaw Avenue, Suite T1-1474 Carson, CA 90746
Phone: (888) 503-3909